Lennox Live Quan Nguyen

Quan Nguyen

VP/GM of Lennox Residential


Quan Nguyen joined Lennox in 2010 as the Director of Customer Support. Since then, he's worked in product and brand management, and is now Vice President of Lennox Residential. Quan graduated from West Point where he earned a Mechanical Engineering degree and served as an infantry officer for six years. He has earned the Airborne badge, Air Assault badge, and Ranger tab, and is a recipient of the Bronze Star for his deployment to Iraq. He later received his MBA from Harvard. Prior to joining Lennox, Quan worked at McKinsey & Company.

Lennox Live Kim Mcgill

Kim McGill

VP of Marketing, Residential


An expert in her field, Kim McGill is Vice President of Lennox Residential Marketing. Kim has a Mechanical Engineering degree from Michigan Technological University, and an MBA in marketing from the Owen Graduate School of Management at Vanderbilt University.

Lennox Live Lanessa Banister

Lanessa Banister

VP of Sales, Residential


Lanessa joined Lennox International in 2014 and has held several roles within the Commercial segment including District Sales Manager, Regional Sales Director and National Accounts Director. Prior to joining Lennox, Lanessa held senior leadership positions with Carrier Enterprise and JDC, Inc. including Vice President Sales/Operations and President/General Manager spanning their residential, commercial, and aftermarket sales businesses. Lanessa earned her bachelor's degree in mechanical engineering from Mississippi State University and her master's degree in management from Rensselaer Polytechnic Institute.

Lennox Live John Whinery

John Whinery

VP of Product, Residential


John Whinery has been with Lennox for 20 years. Before becoming Lennox' Vice President of Product Management, Residential, his expertise was earned throughout his time spent working in product development, commercial marketing, and commercial sales management. He received his Mechanical Engineering (BSME) degree from The University of Vermont, and his MBA from the University of Texas at Arlington.

Steve Pitlik

Steve Pitlik

VP, Lennox Stores - Residential


Steve Piltik joined Lennox in 2011 and has held several roles including Director of Product Management, Regional Sales Director and Director of Customer Support. Prior to joining Lennox, Steve held senior leadership roles at Dr Pepper, Snapple, and Target Corporation across multiple disciplines within Supply Chain and Product Management. He received his bachelor’s degree in Supply Chain Management from the University of Tennessee.

Lennox Live Catherine Sefaya James

Catherine Safaya James

VP, Digital - Residential


Catherine joined LII in August 2018 as the Director of Business Development. Prior to joining LII, she spent seven years with Bain & Company, where she worked with Fortune 500 and private equity clients in manufacturing, retail, consumer products, and other industries, and led teams to develop and implement transformational growth and operational improvement strategies. She brings expertise in topics related to customer research, brand positioning, performance improvement, sustained cost transformation, and more. Catherine holds an MBA from the Wharton School of Business and graduated summa cum laude from the University of Pennsylvania.