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Lennox Leadership

Quan Nguyen

VP/GM of Lennox Residential

Quan Nguyen joined Lennox in 2010 as the Director of Customer Support. Since then, he's worked in product and brand management, and is now Vice President of Lennox Residential. Quan graduated from West Point where he earned a Mechanical Engineering degree and served as an infantry officer for six years. He has earned the Airborne badge, Air Assault badge, and Ranger tab, and is a recipient of the Bronze Star for his deployment to Iraq. He later received his MBA from Harvard. Prior to joining Lennox, Quan worked at McKinsey & Company.

Kim McGill

VP of Marketing, Residential

An expert in her field, Kim McGill is Vice President of Lennox Residential Marketing. Kim has a Mechanical Engineering degree from Michigan Technological University, and an MBA in marketing from the Owen Graduate School of Management at Vanderbilt University.

Mike Hart

VP of Sales, Residential

Mike Hart has held leadership roles at Lennox for 20 years. He has successfully led teams in residential and commercial sales, brand management, and the Lennox service division, Service Experts. He earned his Bachelor's Degree from The University of Maryland, and his Master's Degree from the University of Texas at Dallas.

John Whinery

VP of Product, Residential

John Whinery has been with Lennox for 20 years. Before becoming Lennox' Vice President of Product Management, Residential, his expertise was earned throughout his time spent working in product development, commercial marketing, and commercial sales management. He received his Mechanical Engineering (BSME) degree from The University of Vermont, and his MBA from the University of Texas at Arlington.

Lanessa Banister

VP, Lennox Stores - Residential

Lanessa joined Lennox International in 2014 and has held several roles within the Commercial segment including District Sales Manager, Regional Sales Director and National Accounts Director. Prior to joining Lennox, Lanessa held senior leadership positions with Carrier Enterprise and JDC, Inc. including Vice President Sales/Operations and President/General Manager spanning their residential, commercial, and aftermarket sales businesses. Lanessa earned her bachelor's degree in mechanical engineering from Mississippi State University and her master's degree in management from Rensselaer Polytechnic Institute.

Catherine Safaya James

VP, Digital - Residential

Catherine joined LII in August 2018 as the Director of Business Development. Prior to joining LII, she spent seven years with Bain & Company, where she worked with Fortune 500 and private equity clients in manufacturing, retail, consumer products, and other industries, and led teams to develop and implement transformational growth and operational improvement strategies. She brings expertise in topics related to customer research, brand positioning, performance improvement, sustained cost transformation, and more. Catherine holds an MBA from the Wharton School of Business and graduated summa cum laude from the University of Pennsylvania.